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ComplaintsforK&M Remodeling And Property Services
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Complaint Details
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Initial Complaint
02/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
September 3, 2021 Mr. Richard D******, III was supposed to do a backsplash for my new home. In his quote he included the amount to remove the partial backsplash that the builder added in error. When he showed up on Friday, originally scheduled on Thursday, I explained to him that the builder was not going to reimburse me if someone else removed the backsplash, and that the builder could do the job for $500. Because I had already given him a $500 deposit, and he had already cashed my check, I asked if he was willing to do the job for the $500 instead of $750. He said no. So I asked for my money back. He said that I will have it that afternoon and it never happened. Instead we went back and forth via text and phone calls from September 3rd to November 10th. He sent me $100, with the promised to send me the rest if I agreed to let him keep $100 for the supplies that he purchased and the time he wasted. I agreed, but I never got the rest of the money. He stole from me. I was naive to fall for given a large deposit on a work he never did I. His invoice did not said that deposit would have been forfeited if I did not want him to do the job. I want all $400 that is owe.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.