ComplaintsforSweet Magnolia Realty, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Sweet Magnolia Realty was the management company I used for renting my condo in ************. ******* is the owner and has years experience in the business. I dealt with ******* when she worked for Palmetto Vacations for years and she was fantastic. In March, she sent our rental income late. There was a million excuses. Now I have not been paid for ****** as well as 3 other owners that rent with her in my complex, and all we are told is that the credit card processing company won't release the funds. We now are owed thousands of dollars with no resolution in site. We are all taking over our units, and she is saying she can't handle the work anymore and will provide us all the names and phone numbers of the people renting our places for the summer. I have no idea when we will get paid the monies we are owed, and no idea where the deposit money is for the people renting our units. I believe she is keeping the money and no paying out her clients. Our units were all used with high utility bills and now none of us have the money to pay our mortgages or bills. I am consulting with an attorney and flying down tomorrow to meet with the prosecutor's office.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.