Business ProfileforSand Castle Holdings, LLC

Hotel stay June 19th-23rd The building and grounds are in disrepair including a closed indoor pool and hot tub which I was told there was. The hallways were filthy and trash stayed on the floor the whole time we were there .The room had dirty furniture , a clogged tub drain, a toilet that did not flush properly and clogged three times. smoking marijuana at the pool . No way to call front desk as there was no phone in our room.One roll of toilet paper for three people for 4 nights . We asked for more after waiting in line at the front desk for ****************************************** one roll . I asked for fresh towels and wash cloths and gave her the room number. They were never brought after asking three times. We had to use the same wash cloth and towel for all 4 days!!! cigarettes and marijuana in the rooms , hallways and elevator which exasperated my asthma. I asked hotel staff to say something and they pretty much smirked and said ****** . The secure entrance to our building was broken and the door hung open for just anyone from the street to walk in .My teenage daughter and I witnessed a drug deal in the parking lot! We tried to find a different hotel after the first night .we didnt have enough money or room or credit cards to book something else and everywhere else was either full or simply out of our price range. So we were forced to endure the rest of the stay .