ComplaintsforCarolina Energy Conservation
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Complaint Details
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Initial Complaint
11/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Company is contractor for Sunpower solar systems. My system has been down and broken since April 2023 and the company refuses to come repair my system. They were scheduled to come repair system and failed to show up. Hangs up on me and Sunpower too when we try and call to talk to them about the repair. It has been costing me an the average of $150 extra every month that my solar system is downBusiness response
01/30/2024
Carolina Energy Conservation has responded to this home owner and completed the requested repair. The time line issue was in large part to the manufacturer sending the proper material to the correct location. We have an additional minor repair to complete in the coming days. After the ************************ has stated he will be satisfied with the resolution and reverse this complaint.
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Contact Information
9516 Highway 707
Myrtle Beach, SC 29588-7346
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.