Business ProfileforThe Bike Shop

So i beleave it was Decenber 4th 2021 i broughtn it there for a flat tire .. it took them like 2 weeks to do the job (lil longer than normal) and then i got it back i notices the back little metal protectant cover piec e missong that is normally screwed on top of like ther backtire gears area and my rubber strap on safety red blinking light was missing from the seat pole... i mentioned these to the manager right away in a friendly way saying " hey do you guys have the strap on or metal cover piece in back?? ( even though i know 99.99% sure cause i use bike every day) but he instantly before evenhearing what i was talking about dismissied it saying whatgecver we get we give right back ! so im like ok whatev not end of world ..little annoying... and i proced to head home as it was their closing time like 5:30pm...which takes a while walking the the bike as the bike was not turning on.. i assumed the batttery must need more charging even tho i had charged it. got home..plugged nin /fully chgarged ..still doesnt work error code says its eletric wire to motor. i notoice that it connects two hard plastic is broken( as if someone used hard pliers to pull apart) I called them and told them its not working. they take back. i wait half hour. they admit they broke electri wire conecting rear wheel motor to the computer controller.give me a regularf peddle bike to use,WHILE to fix it. (im not happy by any means but what can i do but i dont express it accidents happen. then this drags on for months now of the manager basiucally doing nothing. he acts as tho he cant find a number for company. so i get it and provide toi him. then waitin waiting i call he say s he cant get through to anyone on phone (THIS IS TWO MONTHS MIND YOU! HE CANT GET PHONE ANSER. SO I CALL RIGHT THEN GET SOMEOENE ,GET AN EMAIL ,QUATES,ECT AND CALL BACK TELL HIM. NOW TODAY(ANOTHER 3 WEEK (AS HE NEVER CONTACTS ME) I CALL SEE WHERE IS, HE SAYS O I GAVE IT ELECTAN CAUS IT SO BAD ACCUSED ME OF WRECKING IT!