ComplaintsforThe Lawn Guy-Landscape And Lawn Service
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Complaint Details
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Initial Complaint
07/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Work was to be completed by June 1, 2002 - Scope of work - Remove dead grass and 2" of old soil, replace with new top soil and new sod 3 pallets = 1,500sf at $1.50 per sf, raise 10 sprinkler heads $100, Much front and back flower beds $100 & trim bushes $100. The Lawn Guy did not remove the old 2" of soil so the new top soil and sod was higher then all my pavers and they promised to raise the pavers. WORK NOT COMPLETED Raising the pavers in the Front Yard and Mulch in the flower beds in the backyard another contractors quote is $435, the 5 sprinker heads per lawn guy is $50 and 100Sf of sod not completed and 150sf of dead sod to be replace at lawn guys unit cost of approx $1.50 = $375 TOTAL COST of work NOT COMPLETED = $860. I FIRED the Lawn Guy on June 24, 2022 reasons why 6/2 they promised 6/4 to do work NO SHOW, 6/6 they promised 6/8 to do work NO SHOW, 6/10 they promised 6/11 to do work NO SHOW, No communications until 6/24 when I FIRED them.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.