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Find a Location

City Scape Winery, LLC has 1 locations, listed below.

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    Business ProfileforCity Scape Winery, LLC

    Wineries

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    City Scape Winery offers daily wine tastings and tours of their local winery.

    Business Details

    Location of This Business
    589 Dunklin Bridge Rd, Pelzer, SC 29669-9621
    BBB File Opened:
    12/1/2016
    Years in Business:
    16
    Business Started:
    2/27/2008
    Date of New Ownership:
    11/2/2015
    Business Incorporated:
    2/27/2008
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Josh Jones, Owner
    • Mrs. Debra Jones, Owner
    Contact Information

    Principal

    • Mr. Josh Jones, Owner

    Customer Contact

    • Mrs. Debra Jones, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Start a Review

    Most Recent Customer Review

    Victoria S.

    1 star

    02/21/2022

    When the hostess greeted us we informed them we had never been. She let us know that seating was first come first serve except for the middle section that was first come first serve until 3PM. We then sat in front of the fireplace and owner (Deb) informed us we couldn’t sit there because we didn’t have a reservation (Different from what we were told walking in). Then she moved us to the bar and we tried to order a tasting. We were told to do a “walk-in tasting” you needed to go to the back deck (again straight from Deb- the one that took us to the bar) . We asked not to move again so they let us stay at bar for a tasting. There were 3-4 other groups doing a tasting so we were unsure of the problem with us sitting there in the first place. We purchase 2 tastings and a bottle of white muscadine wine. We tried to purchase a pimiento cheese plate 3 times. & never got it. I Informed the other owner (Josh) of mishaps and was slapped with a generic “Thank you for your feedback I appreciate you letting me know.” Being okay with unhappy customers is not a great way to be running a customer oriented business. I'm sorry to have wasted my money supporting this establishment.

    City Scape Winery, LLC Response

    02/26/2022

    We’re so glad you visited and took the time to review your experience. We hate to hear that you did not feel the warm hospitality that we strive to offer our guests. Our weekends have been very busy since opening our new space and we realize we have areas to continuing growing our systems in. We hope that you will give us another try and let us show you what a wonderful experience we have to offer! Please let us know if you plan to visit again so we can personally ensure your great experience!

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