![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforFoothills Motorsports
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchase used sling shot from them last year during the time of purchase new tires were supposed to be installed and they were an issue with the security system. I dropped the unit off on sept 12th of last year to get all of this resolved they were able to figure out the code for the security system but not fix the remotes. When I arrived to pick it up this is after they had had it for over a month the tire on the front were still not installed, I was told they would call me to set up a time once they had a fix for the remotes but as of 4/1/23 stilll no phone call. I was also told I could make an appointment and all the work would be done when I arrived that way I didn’t have to arrange someone dropping me off and picking me back up. This is over 1hr drive one way. I was told today that I could not make appointments I would have to drop it off. I would like someone to please get this arranged where I could come it and get min. The tires taken care of maybe the new software update isn’t available. I have attached some screenshots of when I was talking to Harrison which has been great during the process I just believe the service department is lacking in communication.Customer response
04/10/2023
Attached files
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.