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Find a Location

77 Auto has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • 77 Auto

      2574 Cherry Rd Rock Hill, SC 29732-2173

    Business Profilefor77 Auto

    Car Dealers

    At-a-glance

    Customer Reviews

    4.17/5stars

    Average of 29 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2574 Cherry Rd, Rock Hill, SC 29732-2173
    BBB File Opened:
    12/3/2019
    Years in Business:
    5
    Business Started:
    1/1/2019
    Business Started Locally:
    1/1/2019
    Business Incorporated:
    1/1/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    35
    Alternate Business Name
    • Rock Hill Auto Investments, Inc.
    Business Management
    • Ms. Megan Brown, Co-Owner
    • Mr. Weston Church, Co-Owner
    • Mr. Jesse Powell, Director
    Contact Information

    Principal

    • Ms. Megan Brown, Co-Owner
    • Mr. Weston Church, Co-Owner

    Customer Contact

    • Mr. Weston Church, Co-Owner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I Purchased 2021 ********** Tiguan from 77 Auto dealership on June 15, 2024. I put down $3200. Within the first two weeks the car started jerking as I am driving. The vehicle is an Auto Stop. When I come to a complete stop at a red light or stop sign the engine cuts off and the ** starts blowing lukewarm air. I would have to continuously step on the gas pedal multiple times for the car to accelerate and when it does it takes off, which nearly got me into an accident and causing one not once but twice. If I pull into a parking spot with the key still in the ignition the ** automatically cuts off blowing lukewarm air and when I put the car back in drive the vehicle would roll backwards and the car is in the driving gear. I immediately contacted the dealership informing them what was occurring with the vehicle. I was told to bring the car in on Monday July 8, 2024 only to wait 2 hours for no one to service me at all. As I waited 2 hours another customer who purchased a vehicle from ********************** on July 6, 2024 brought in her vehicle because her battery shot up on her. Just over hearing another customer complaint about a vehicle they purchased from this dealership two days prior made me further aware that 77 Auto Dealership are selling people faulty cars aka LEMONS!!! I informed the Sales Manager that I wanted a full refund of my money because the vehicle became a major safety concern for myself, my family and others that are on the road driving. There were to many red flags after I purchased my vehicle, over hearing other customers complaints and finding out through Motor Vehicle that there was no vehicle registered under my name after providing the *** #. When I questioned the Sales Managers why paperwork has not been sent over to motor vehicle because I was not showing up in their system as a registered car owner of a 2021 ********** nor have I received my license plate. I was told motor vehicle system had been hacked the day I purchased my vehicle. DMV denied 77 claim.
    Read More

    Customer Reviews

    29 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Susan A

    1 star

    05/21/2024

    I purchased a 2018 **** Escape from 77 Auto in October, 2023. I had to have it towed in in February because the keys would not crank the car. After charging me almost $400.00 the keys would crank the car but I could not lock the doors because they would not unlock the doors. Last week I took the car in for a sound when in park. I was told today it will be $2000.00 to fix this problem. I paid $4000.00 down on the car and owed $16,000. This place has been a disappointment. They are not respectful to their cutomer.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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