Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Dental Care at Cross Pointe has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dental Care at Cross Pointe

      2427 Cross Pointe Dr Ste 101 Rock Hill, SC 29730-8268

    • Dental Care at Mills Crossing

      2373 Len Patterson Rd Ste 103 Fort Mill, SC 29708-8266

    Business ProfileforDental Care at Cross Pointe

    Dentist
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Dental Care at Cross Pointe has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Dental Care at Cross Pointe

        2427 Cross Pointe Dr Ste 101 Rock Hill, SC 29730-8268

      • Dental Care at Mills Crossing

        2373 Len Patterson Rd Ste 103 Fort Mill, SC 29708-8266

      Location of This Business
      2427 Cross Pointe Dr Ste 101, Rock Hill, SC 29730-8268
      BBB File Opened:
      12/3/2021
      Business Incorporated:
      3/30/2011
      Type of Entity:
      Corporation
      Alternate Business Name
      • Dental Professionals of South Carolina, P.C.
      • Dental Care at Mills Crossing
      Business Management
      • Dr. Ivan Carrion, Owner/Manager
      • Dr. Celeste Lantis DDS
      Contact Information

      Principal

      • Dr. Ivan Carrion, Owner/Manager
      • Dr. Celeste Lantis DDS

      Customer Contact

      • Dr. Ivan Carrion, Owner/Manager
      • Dr. Celeste Lantis DDS
      Additional Contact Information

      Fax Numbers

      • (803) 323-6570
        Primary Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/14/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      I went to this dental office with my husband on August 22, 2022 and was told my copay is $80.10 which I paid with a credit card and my insurance processed the claim on August 25, 2022 and that I only should have paid $ ***** so I called for a refund was told a week or two so I waited approximately two and a half weeks called back and spoke with the same person she said it was going to be a few months to get a refund check and ended up hanging up on me so I called back and told her she hung up on me and she argued a couple of times that she didn't hang up on me so I told her to listen to the recording as the call may have been recording then she changed her tune and was polite that was on September 20, 2022. On October 12, 2022 I called my insurance and they stated the check cleared on September 26, 2022 and I still have not received a refund of $ *****. I canceled future appointments we had as I will not go back to be treated like this. I have gone to another dentist.
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Southern Piedmont and Western N.C.

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.