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Find a Location

Keystone Substance Abuse Services has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforKeystone Substance Abuse Services

    Drug Addiction Treatment
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Keystone Substance Abuse Services has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      199 Herlong Ave S, Rock Hill, SC 29732-1186
      BBB File Opened:
      6/28/2012
      Number of Employees:
      20
      Business Management
      • Ms. Danielle Russell, Executive Director
      • Ms. Jennifer Kirby, Assistant Director
      Contact Information

      Principal

      • Ms. Danielle Russell, Executive Director

      Customer Contact

      • Ms. Danielle Russell, Executive Director
      • Ms. Jennifer Kirby, Assistant Director
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/24/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I filed an old tax return. $202 of that returned went to this company. They say I still owe them $687.33. I never used this company. I called 5/6/24 and was told to talk to the finance manager ******** and I was transferred to her phone number which is ************. I left a Voicemail that day since she did not pick up the phone. I waited until 5/21/24 and called back to try again. This time I sent an email to her ***************************************** on 5/21/24. Still no response so I called again 6/4/24 and talked to **** and told her whats going on and she sent an email to their billing department. ******** called me and after telling her whats going on she even inform me that they dont have me owing them $687.33 but she showed $138. I told her I never used them. She then told me she will send a email to ********. I told her I called her multiple times, left voicemail, and emailed her. ******** said she is the finance manager so she has to fix this. I waited a few more days then called back and she told me ******** is out at lunch and she will tell her to call me back. I never Received a call back. I asked to speak to her manager over ********. I left him a message like a week or week in a half ago not sure the exact date and now its 6/24/24 and I havent heard back from anyone at this company.

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB of Southern Piedmont and Western N.C.

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