Business ProfileforComporium

I've been having issues with my Internet going in and out. I called Comporium and spoke with a representative name ******, about credit. She advised me the issues has to be resolved first. So, I had a tech come out to my address. The tech by the name of ****** told me he fixed some issues outside my place that was causing my Internet to go in and out. He told me he would call me back Monday June 17th to know how my Internet is doing, I never heard from him. So, I called **************** Tuesday, June 18th and spoke with a representative by the name of ******, she gave me $35 credit and told me it would be applied to my past due balance, which I would only have to pay $55.29 to keep my svc on. Wednesday, June 19th, I went online to pay my bill and noticed the balance wasn't reflecting what the rep told me. I payed $56. Then chatted the rep and spoke with ****** again. She told me the $56 was correct and the past due balance is still pending and assured me, my svc won't be turned off. My service was turned off over midnight. I called and spoke with a representative. Someone had turned my svc on and a manager told me, no $35 restoral fee charge was on my account. I asked her for compensate bc my svc was cut off after I was assured it wouldn't be. She told me, she can only give my $3 credit. She wasn't polite and didn't offer no apology for the inconvenience. I am a very upset customer that my service was cut off after being told that it wouldn't and the rep didn't make sure to keep my svc on as she promised me. I've been a loyal customer for a long time and feel mistreated. Poor customer service! I would like to be compensated for the inconvenience!!! I've attached the chat conversation from yesterday when I spoke with ******. The manager also told me the rep didn't place my acct on hold to avoid the svc interruption. It's like, no cares about my svc and just wants my money. I would like to speak with the *** of Comporium. The customer service from ********************** is awful!!