Business ProfileforCornerstone Ballet

We signed our daughter up for two classes and for medical reasons, decided to take one. After receiving a bill that indicated we were 1) overcharged by $50+ per month from the start of the year through January 2) overcharged for recital fees ($125 each), and 3) discovering during observation week that the "6-8 experienced" ballet class only contained two students that age (others were ages 4-5), we contacted the owner directly (via email to discuss and resolve these matters, and hen we didn't get a reply, we sent a text. It appears some emails replied to the "do not reply" when selecting the reply icon). The owner Amy refused to have a phone conversation, and stated over text we must talk to an employee "after break." The owner "refunded" us by crediting the "dance" account and didn't even return the money to our actual bank account. The owner kept the balance owed back to us as advance payment. After expressing our disappointment and asking for an explanation and a revised financial statement before the break ended, the owner ignored us. The next day we got an email stating we weren't a good "fit." The owner also stated the students are at least six which is false. The videos and the dress code on the website show the students were ages 4-5, and the studio never bothered to tell us. We were told they would have resolved it...but refused to do so now. How would a parent know who the students are without observing a class? Since then we've requested a refund for all payments, and showed the owner proof that we know we've been lied to. Important to note that this was done just days before Christmas to a child.