Customer ReviewsforEnergy Sharks Heating & Air

I was sold a A/C in unit in April 2020 that was too big for my home, call another company to get the unit service and was informed that the unit was freezing up not enough air was going across the coils. That meant during installation the attic unit was improperly installed. I wasted $7000.00 on a unit that I never got service out of, only had the unit 4 years. I finally had to get a entirely new unit. Spoke with the manager of Energy Sharks he just argued that it was the right unit for the size of my home and that he had an engineering degree. Just want to let consumers beware of this business the salesman first name is Phil.

We never ever change the size of a customer's existing system. We 100% of the time replace the system with the exact size that is there when we arrive. Please understand the original builder of the home had to submit a "Manual J Heat Load Calculation" report that determines the correct size of the system to the local inspecting authority prior to passing there mechanical inspection. This Manual J calculation (software) determines the correct size the system needs to be and shouldn't be deviated from. That is how we know the original size is correct and why we always replace the system with the same size. Unfortunately, some of the local companies pay commissions to their technicians and employees which is an obvious conflict of interest and leads to this type of deception. If the new company changed the size of your system from the original they to should have completed and provided you with their own "Manual J Heat Load Calculation" report to show you why they are recommending a different size then what was used to pass the original inspection. I would request a copy of their report as any legitimate heating & air company knows this calculation must be done prior to resizing a system. I am confident you are going to find this company didn't do the required Manual J calculation and instead just shot from the hip to make the sale. You are correct we are owned and operated by a degreed mechanical engineer. You can be sure he knows how to use the Manual J software and would never ever change the size of the system without taking all the required measurements and inputting them into the Manual J software prior to making any changes to the size of your system to make sure he doesn't end up in this exact situation. Keep in mind if you aren't measuring you are guessing. I am 100 % confident whoever just changed out your system was guessing. The only true way to know why they recommended changing the size from the original size is to request a copy of their Manual J calculations report.

We had issues with our upstairs AC being unable to maintain a set temperature. I had a 2.5-ton unit and wanted to upgrade to a 3-ton unit. Phil inspected my home and advised based on the number of outlets that increasing the size of the unit was not the problem. He recommended we add another upstairs air return, increase the air return duct size for the downstairs unit, and that a smaller 2-ton variable capacity (York HMH7) unit would do the job. I was skeptical but realized from my engineering background that evaluating the functioning of the entire system including feed and distribution ducts made sense. Within a week the new system was in place and the upstairs doesn't vary by 1 degree from the set point. We could not be more pleased with its performance. The installation of both systems was done in less than 8 hours. Danny and his crew were quick and professional. Tonya at their main office assisted me in filling out the rebate forms that got me back over $2,000 in rebates from my electric company, natural gas company, and York promotion. I believe their pricing was reasonable. Expertise in evaluating my total system, professional installation, and administrative support all were there for me which is what any company should strive toward. ***** ******** ************* **

Thank you for taking the time to share your experience with the entire Energy Sharks team and for confirming the best performance of a heating&air system is when it is evaluated from a holistic approach. Air conditioners don’t make air they just cool whatever the amount of air you have going through it. Thank you for trusting our recommendation to not increase the size of your system but rather increase the size of the intake to double the amount of air going into your system and ultimately doubling the amount of air cooled by your system and delivered into your house.

I'm glad that I hired Energy Sharks for my HVAC needs . Although I initially planned to get at least three quotes from other companies , I was convinced to go with Energy Sharks after reading their excellent reviews , Phil inspected the project , provided a quote , and even helped me with financing. The entire process went smoothly On the day of installation , two vans and a service truck arrived at my house as promised . The crew was professional , knowledgeable and worked well together as a team They replaced two units , removed the old equipment , and even took the time to explain the thermostat operations . The entire process took 2.5 hours

Thank you for taking the time to share your experience with Team Energy Sharks Heating & Air. We take pride in having the most knowledgeable and experienced team members in the Upstate. We are known for installing the best equipment, at the best price, with the best warranty in the industry. We are glad we exceeded your expectations.

Energy Sharks are great, very professional and most importantly honest contractors! They worked on several projects for me always delivering an excellent service at exceptional prices. I strongly recommend them to anyone looking for truly outstanding and honest professionals delivering a great job at a great price! Phil, Benny and Tanya are just amazing. Thank you all so much!

Thank you for sharing your experience with Team Energy Sharks with the Upstate community. We are glad we were able to do a simple and inexpensive repair to save you thousands plus get you up and running after one of our competitors told you you needed a complete replacement. Energy sharks is known for "taking a bite out of high prices" and now we will add to that "taking a bite out of unethical contractors".

I would highly recommend Energy Sharks to anyone. The crew arrived on time and did a great job.

Thanks for taking the time to share your experience with Team Energy Sharks Heating & Air. We are glad you are pleased and will let your installation crew know.

Energy Shark did an excellent job, not only installing a York gas pack but also modifying duct work to increase efficiency, the outside work is great with the framing and sealing it. The crew were excellent completing the work in half a day. I would recommend them to anyone.

Thank you for taking the time to share your positive experience with Team Energy Sharks. We will share your review with your installation crew at our weekly team meeting. We appreciate you recognizing our efforts to increase your system efficiency and ultimately increase system longevity by preforming engineering calculations of your duct work to ensure they are correctly sized to maximize airflow.

Everything about Energy Sharks is professional and I would recommend them. They replaced my AC unit in three hours. Best price and warranty around.

Thanks for letting the Upstate know your experience with team Energy Sharks Heating & Air. We always strive to offer top rated equipment at the best price with an industry best 10 year parts and 10 year labor warranty through the manufacturer for 10 years peace of mind. Thanks for recommending us to the community.

These guys did a great job! Very professional work and very clean. They installed a completely new system in our home thats never have anything in one day! I would highly recommend. Best price & warranty around. Thank you!

Thank you for recognizing the professionalism of your Energy Sharks Heating & Air installation crew members and sharing your experience with others. We are proud to have the best crews, best systems, best price, and best warranty (10 year parts and 10 year labor through the manufacturer for 10 years peace of mind) in the industry.