Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

All Star Automotive, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAll Star Automotive, LLC

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    760 Travelers Blvd STE J, Summerville, SC 29485-8294
    BBB File Opened:
    8/13/2014
    Years in Business:
    11
    Business Started:
    4/4/2013
    Business Started Locally:
    4/4/2013
    Business Incorporated:
    4/4/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Contact Information

    Principal

    • Mr. Larry B. Richards, Owner

    Customer Contact

    • Mr. Larry B. Richards, Owner

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/26/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    12-21-23 held vehicle over 3 wks for a radio no audio, found blown breakers & antenna wire off. charged excessively for entire fuse box/fuses without ever ID of cause of electrical fault. further found a brake line leak (prior owner had patched with ** **** at fitting which held up 14 mos 'til slow leak began--replaced both rear main hard lines rather than replacing the leaking fitting--a difference of $140 hr shop rate for 1 hr diag/repair/fix double flared connector unit versus what he ultimately charged at approx $1500 tearing out both lines due to potential of a future problem, plus the additional amount of the original $334 audio excessive repair charge, still incomplete. leveraged charges against release of car after 3wks--total misrepresentations of what he would authoritatively do & not what the customer suggested as viable. he stated his way was only legal way without any other option, unquestionably incorrect, ethically or legally, on which he hung his entire presentation/argument, then holding us hostage to his methodology 3 wks later. first day ultimatum tear down of brake lines, no other work 'til put back together on last day, 12-21-23. owner forced full statement payment for release of vehicle, a claim now under financial & legal claim protests. my opinion of egregious wrongdoing work & pricing. if mutually rectified, i will honor reasonable payment for EARNED product/service, not a greedy last min pre-Christmas ripoff of that with was absolutely not without legal alternative solutions. there were several low cost, yet, once i gleaned what might be going on, he stated he'd already pulled the lines before my return call on that first day & no further progress on incomplete work for 3wks. the invoice pricing does match what he did, but was well advised not what was desired to meet customer expectations, proprietor CHARGING ahead without due regard diligence, highly authoritatively! Buyers beware leveraging to place customer in untenable scenario!
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Central South Carolina & Charleston

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.