ComplaintsforShady Acres Landscape & Construction
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Complaint Details
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Initial Complaint
05/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired Shady Acres Landscape and Construction Group on 1/31/22 to reinforce the culvert pipe under current driveway to withstand the weight of semi trucks and to widen the driveway, extending the culvert pipe and filling in the ditch between ours and the neighbors driveways. The job total according to the contract was $5000. I paid a deposit of $3500. It took them until April 22nd to do any of the work. I was not there when it was done but I was told by friend that they saw a plastic culvert pipe going in to connect the driveways and then fill dirt was poured on top. That is the extent of the work that we have received. I contacted them directly after that to as how the driveway would be completed as we had discussed finishing it with an apron out of the main road. I was told that i needed to pay more for materials to complete the apron. I wrote a check for another $2300 for materials to complete the job. I was told to leave the "Pay to" line of the check blank because they didn't know which business name it would go to. I then received a call from the bank stating that a Bridgett Middleton was trying to cash it. I called and was told that Bridgett was the owner and that it was fine so I authorized it. Since then I have called, emailed, and texted countless times to find out when the completion would take place. I was told May 13 or 16th at the latest and haven't heard back since.Initial Complaint
04/11/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I signed a contract with shade acres to remove an old concrete pool. They did not have the equipment to remove the old pool because the concrete was too thick. This much the admitted. I tried to help them find the equipment but nothing worked out. They were only able to remove the dirt and umable to remove the pool. The contract was for a total of $8,000 with $6000 paid up front. I came to an agreement for them to give me back $2500. They told me they would return 2500 to me in 21 days but they never gave it back.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.