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Find a Location

Brookings Credit Bureau has 1 locations, listed below.

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    Business ProfileforBrookings Credit Bureau

    Credit Reporting Agencies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    413 Front St, Brookings, SD 57006-2034
    BBB File Opened:
    1/21/2009
    Years in Business:
    26
    Business Started:
    1/1/1998
    Contact Information

    Principal

    • Mr. Mark Kisley, Manager

    Customer Contact

    • Kisley Mark, Manager
    • Mr. Mark Kisley, Manager

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alex P

    1 star

    01/24/2022

    I had a $30 debt that the bank racked up to $300, sold to Brookings Credit Bureau. When Brookings Credit Bureau called, they said it I don't pay that same day, they will increase the rate every single day until it's paid. Then 6+ month later they called, saying if I don't pay off the debt that same day, they are getting the sheriff involved. The male who kept calling me was highly unprofessional, very rude and no way I'd give a penny to anyone who talks to me that way.

    Brookings Credit Bureau Response

    02/02/2022

    Mr. Alex ****** opened his bank account 7-9-19. 1-3-20 ****** made a cash withdrawal from his bank account and created a negative balance. ****** never brought the account back to a zero or positive balance. The bank started applying overdraft fees. The bank closed the account 3-11-20 with a balance of -$284.38. I WANT TO SEE HIS PROOF BROOKINGS CREDIT BUREAU PURCHASED HIS DEBT! On 3-25-20 the bank turned -$284.38 over to Brookings Credit Bureau (BCB) to collect. A collection letter was sent to him and several messages were left for him to call BCB. On 9-4-20 ****** called BCB & said he'd send $100 9-11-20 and $184.38 10-9-20. ****** wanted the agreement emailed to him the same day, BCB did that. ****** missed the 1st payment & BCB left messages for him to call. ****** called 10-13-20 and said he'd mail $284.38 10-16-20. He wanted the agreement texted to him the same day, BCB did that. He didn't pay as agreed. BCB left several messages for him to call. He didn't. 1-7-21 BCB talked to ****** and he disputed the debt. He blames the bank not BCB. BCB mailed the documentation out. BCB got an assignment of debt from the bank. BCB filed the small claims. ****** never denied the claim and BCB was awarded the default judgment 3-9-21. On 4-17-21 BCB talked to ******, told him it's in judgment form accruing 10% interest daily & is good for 20 yrs. He said it's not legal. Suggested he talk his atty about that. Told him he had the opportunity to tell his side in court & choose not to. Asked if he wanted to set up payments. He said now you're threatening me with this. Told him I'm trying to work with you. He said this is *********** & hung up. 1-10-22 talked to Alex: asked if we could work something out on the judgment. He asked what happens if I don't. Said we could send it to the sheriff to collect but I'd rather work with you instead. ****** said I was being disrespectful & to go could go **** myself & hung up. 1-10-22 the judgment went to the sheriff to execute on. The Original Review was filed 1-24-2022.

    Brookings Credit Bureau Response

    03/03/2022

    Alex, the debtor paid in full.

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