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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Hired Select Painting to paint exterior of home. Wrong color applied,sloppy job was done. In 8 hour time span house was pressure washed, painted with 2 coats paint. Overspray on new shingles, cedar trim not sanded, holes not filled, siding damaged when pressure washing, paint on new week old gutters. Have attempted to contact business, did initially call back first day, nothing since. Unable to upload documents, have signed contract from June 14th.Business response
09/16/2022
Business Response /* (1000, 5, 2022/08/18) */ Contact Name and Title: Tim **** Contact Phone: ***************** Contact Email: ************************ Hey Dawn we will be contacting you soon to seek a resolution to the problem. I am currently investigating what happened and working with my project manager to understand how the wrong color got approved and painted. As well as the concerns with time frame of the power wash/painting. Consumer Response /* (2000, 7, 2022/08/19) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you for reaching out to me and scheduling repair date.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.