Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Billion Buick KIA has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Billion Buick KIA

              1400 Campbell St Rapid City, SD 57701-3020

            • Billion Buick KIA

              1316 Campbell St Rapid City, SD 57701-3028

            Business ProfileBillion Buick KIA

            New Car Dealers
            Multi Location Business

            Contact Information

            1400 Campbell St

            Rapid City, SD 57701-3020

            Get Directions
            Visit Website
            (605) 342-2886

            Customer Reviews

            1.8/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Billion Buick KIA has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Billion Buick KIA

                1400 Campbell St Rapid City, SD 57701-3020

              • Billion Buick KIA

                1316 Campbell St Rapid City, SD 57701-3028

              Location of This Business
              1400 Campbell St, Rapid City, SD 57701-3020
              BBB File Opened:
              2/27/2008
              Business Management
              • Kylie Stone, Corporate Administrative Assistant
              Contact Information

              Principal

              • Kylie Stone, Corporate Administrative Assistant

              Customer Contact

              • Rodney Johnson, Owner
              • Kylie Stone, Corporate Administrative Assistant
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/08/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              On around November 4th went into Billion Kia in Rapid City and purchased a 2024 Kia Sportage We took it for a test drive all seemed good no issues drove around town for a few months and my wife took it out on interstate to pick up my mom and come back and told me she hears a whistle Then are daughter lost a fob so I took it in to get that and asked about the whistle they check it out tell me alls good but they here it Tell me I have to take it to a body shop Can’t believe I have to get my brand new car fixed at a body shop
              Read More
              Read 3 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              William A

              02/01/2024

              They sold me a used 2015 Ford f-150 that was supposedly inspected for any problems but since i got it it has been leaking oil. I took it to a mechanic and they found that both valve covers had JB weld holding them together from when whoever replaced the VVT sensors broke them. I didn't catch it at the time I purchased it but all you had to do was take the plastic cover off the top of the motor to see it. They obviously knew about it if a mechanic looked at it for an inspection. They tried to screw me over also on my trade. Terrible car lot with no regard for their customers.
              Read 4 More Customer Reviews

              Local BBB

              BBB of Midwest Plains

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.