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ComplaintsforElectric Rainbow
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Complaint Details
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Initial Complaint
02/06/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On 02/05/23 We went with the family to electric rainbow and immediately was yelled at by the manager to leave because my dad has his electric scooter. We explained he's disabled and can't walk without it, we were told it was too big and not allowed then proceeded to say my dad was lying about not being able to walk. Then after cops were called he says wheelchairs ARE allowed even though they're bigger than the electric scooter my dad has. So pretty much he has to come back in a wheelchair, makes no sense. My dad was then told he could come in but electric scooter had to be left outside which was very offensive as he cannot walk and that was made very clear to the manager. The manager doubted that my dad couldn't walk, we asked if he would ask someone in a wheelchair for proof of disability and he said he would not so by him saying that, he admitted he was discriminating against my dad. I told him if he forced my dad to come in without the electric scooter he would have to come in crawling and he didn't care. The cops were called and they did everything they could and agreed it was discrimination but couldn't do anything as it's a private business.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.