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Business ProfileforFirst PREMIER Bank - Retail
At-a-glance
Customer Complaints
311 complaints closed in last 3 years
216 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 500 S Minnesota Ave, Sioux Falls, SD 57104-6837
- BBB File Opened:
- 12/28/2006
- Years in Business:
- 24
- Business Started:
- 8/1/1999
- Accredited Since:
- 1/1/2007
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Alternate Business Name
- First Premier Bank
- Business Management
- Julie Gilson, Managing Officer
- Dana Dykhouse, President/CEO
- Kristy Osterloo
- Contact Information
Principal
- Dana Dykhouse, President/CEO
Customer Contact
- Dana Dykhouse, President/CEO
- Kristy Osterloo
- Additional Contact Information
Phone Numbers
- (605) 357-3094Other Phone
- (605) 357-3160Other Phone
- (605) 357-3094
Customer Complaints
311 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/10/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
31 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ronnie S
06/12/2024
First PREMIER Bank - Retail Response
06/14/2024
If you feel a First PREMIER Bank credit card account was fraudulently opened, please complete, and return the affidavit found on the Federal Trade Commission’s website *******************************
You may send the completed affidavit, as well as any other supporting documentation to:
First PREMIER Bank
Attn: Security
PO Box 5524
Sioux Falls, SD 57117-5524
If we can be of further assistance, please call Customer Service at 800-987-5521.
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