ComplaintsforRushmore Service Center, LLC
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Complaint Details
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Initial Complaint
01/23/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Rushmore mtg was suppose to have same terms as wells Fargo. Pay date is 15th each month, no late charge until after last day of month,I pay before the end of each month. A few months of paying Rushmore transfers me to Rushmore servicing which is debt collection. They bug me starting at 3-4 days after 15th. I pay by my funds but always before EOM. I think these tactics are inappropriate. I don't even know if this account was transferred to Rushmore mtg with a correct balance owed.Initial Complaint
12/20/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am behind on payments. I called the "servicing" company to make two payments within thirty days to get current. They issued a "demand" servicing letter. I explained my downturn with work; however, I am told to either fill out modification letter (buys 30 days) or sell the house.Initial Complaint
10/22/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Receive 3-4 calls daily when I answer there's clicks then hangs up If I don't answer there's never a voicemail leftBusiness response
11/12/2021
Business Response /* (1000, 5, 2021/10/25) */ As a result of this consumer's complaint, we have removed the listed telephone number from their file and will make no additional telephone attempts to contact this consumer. If the consumer has any additional questions, please contact us at **************.
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Contact Information
Customer Complaints Summary
4 total complaints in the last 3 years.
3 complaints closed in the last 12 months.