ComplaintsforQualified Carpentry Co., LLC
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Complaint Details
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Initial Complaint
04/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Contracted to do remodeling of baths, kitchen and lower level. Never completed work and has not returned all finish items included in the remodel. Took doors to refinish and never returned them. Have been calling and emailing for months, will not return calls. Subcontractors have shared that they were not paid on time or at all and were told by the owner of the company that we did not pay him. Untrue, paid almost $****** to date. Very poor communication and very hard to work with. Extremely stressful! Subcontractors no longer working with Qualified Carpentry.Business response
05/07/2023
I have attached all emails from April communications with Robin *******. You will see on the 4.19.2023 email that a resolution has been reached with our client to address her concerns. Our general contractor will be on location Monday 5.8.2023 to work on her punch list items and install her final two doors. Regarding the slander allegations, every sub contractor has been paid in full. No information should be taken seriously when provided by a disgruntled former employee *** *** ***** *** **** *** ** *** ***.Customer response
05/08/2023
Complaint: ********
I am rejecting this response because:The comment on the former employee was not relevant.
The slander was directed at the consumer and was not initiated by any employee.
The contractor was saying things against the consumer that were untrue!
Sincerely,
Robin *******Business response
05/09/2023
The comments that sub contractors were not paid and no longer work with Qualified Carpentry Co. LLC are irrelevant. All subs were paid in full and we continue business relationships with all our sub contractors.
The items unresolved are in the process of being completed.
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Contact Information
Business hours
Today,8:00 AM - 5:30 PM
MMonday | 8:00 AM - 5:30 PM |
---|---|
TTuesday | 8:00 AM - 5:30 PM |
WWednesday | 8:00 AM - 5:30 PM |
ThThursday | 8:00 AM - 5:30 PM |
FFriday | 8:00 AM - 5:30 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.