Business ProfileforRoundhouse Brew Pub

On 12/15/2021 my husband and I went to supper at the Roundhouse Brew Pub ********************* ********************. My husband was served raw wings and when the waiter told the general manager she did nothing. We received the receipt for the full amount and my husband attempted to ask the general manager to lower her voice and to step to the end of the bar so they could discuss this privately rather than in front of the full resteraunt. She went to get the kitchen manager and he stated it was not raw but was a blood vessel and would be fine because they brine their meat. My husband then said so we have to pay for raw chicken? The general manager used profanity and then the kitchen manager walked away. The general manager said I will remove just the price of the wings but I will add you to the banned list and you are banned for life. This business has only been in business less than 6 months. Our first visit there're same general manager was out on the floor screaming profanities to the kitchen staff. She came over later to apologize and said the kitchen manager had called in sick. Before leaving I asked thr general manager for her name and she refused to give it. I did call my bank to dispute the transaction as item received different than what ordered. Since we thought we were getting cooked chicken rather than raw. I am very upset and feel that we have been emotionally violated and this has caused undue stress especially at this time of year with the holidays right around the corner.