ComplaintsforExteriors Unlimited
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Complaint Details
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Initial Complaint
04/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Gutters were installed May of 2022. Rain started happening as the gutter install was wrapping up. Brian, the owner, told me to reach out if there were any leaks. I contacted him 6/1 and provided an image where the leak was. He came out 6/3 to do a quote on a new roof but neglected to fix the leak. I reached out again on 9/15/22 and sent a video of the water leaking from the gutter. He responded that day and agreed he would send someone out. Nobody showed up. I reached via text, which was our normal form of communication on 10/12/22, 2/8/23 and 4/1/23 and each inquiry has been ignored. All I am asking for is for him to come fix the leaky gutter he installed. However, I am being ignored.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.