ComplaintsforNeighborhood Dental
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Complaint Details
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Initial Complaint
04/02/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Neighborhood Dental broke their contract with my insurance company, ***** Dental, by over charging me $945.00 for my son ***** ********* braces. ***** has notified Neighborhood Dental of this contract violation and requested they refund me the $945 but Neighborhood Dental refuses to refund me or respond to ****** ***** notified them on September 12, 2023, November 30, 2023 and February 29th, 2024. ***** also notified the state Credentials Commision on February 29.Business response
04/16/2024
After working with ***** *or the last few months, gathering the information that we had and what ***** had provided, we ensured that payments and adjustments were made to the account, according to what the records reflected. After review, we issued a refund for $945 to the ******* family.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.