Business ProfileforRuffland Kennels

I bought a dog crate from this business, they do not provide sizing recommendations, and their exchange return policy is misleading as is their shipping cost coverage and return shipping cost coverage. I spent close to $***, and bought custom nameplate and a couple of accessories to go with this item. I received this item and it is the wrong size. The item was also damaged during shipping/it has scratches. When I went to ship this back, I discovered that it's close to $*** for me to ship it back! Looking at their website, and what I paid to ship it here (about **$), made me think that I would be having to pay that same amount to send it back if I had to pay the cost at all! Now, cost to ship means I cannot return this item because I cannot afford the shipping costs associated with it. This was a major purchase for me. I did a lot of research, and read all of the policies and had no idea that if I need to exchange it I wouldn't be able to due shipping cost! There's no retailer in my area that sells a comparable product with any stock or available in my size. Their website offers no sizing guidelines. I'm stuck with almost $*** kennel that I can't use. The entire point of this was to keep my dog safe. I had to dish over more money in order to meet the needs of my pet and keep my pet safe. I had to order another one from them because I've paid for Custom accessories that only fit with their brand. Now I'm stuck with an extra crate I don't want and can't use. I've had to spend an additional $*** to get the correct size so total of almost $****! For that much money it should be very clear that if I make a mistake In sizing it will cost me hundreds of dollars to mail it back to get the correct size! $*** pair of shoes send me back a paid return label if it's the wrong size! Their website is unclear, misleading, and I never would've bought from the company had I known that this was a situation if I needed to return especially since they don't provide sizing recommendatio