ComplaintsforPrairie Craft Homes

• Initial Complaint

  11/30/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Per South Dakota Land Lord Tenant Laws. A landlord is required to return a tenant’s security deposit within two weeks after the tenant has moved out of the premises. Within that two-week period, the landlord is required to return all of the security deposit or a portion of the security deposit. SDCL §§ 43.32-6.1 and 43-32-24. As of August 17th, 2023, I provided notification to the respected landlord of the termination of my lease. Following the 1st of September, I respectfully provided a written 30-day notice as required per the lease agreement, signed, and given per his designated drop box. In return for my notice, I was required to find a replacement per his request. I received no assistance in finding a replacement and no given instructions as to what information to provide for the new tenant As of September 2nd, I found a new tenant for the unit. I provided adequate information and attempted to communicate via text messages received permission for the new tenant to move in and exchanged proper information/ contacts. As mentioned a proper inspection and the comment were disregarded. Come October, I had reached out multiple times (Dates: Oct.5th, 17th, 31st, Nov: 6th) via text messages, phone calls, and a voice message about receiving my deposit back. As of Nov. 6th, I received a text stating he was working on getting it to me. The new tenant attempted on her own time to reach out and was unable to hear from the landlord for two consecutive months prior to Nov. 6th. I re-provided my new residential address on Nov. 16th and it is now Nov. 28th and I have not received any contacts back and/or the deposit. I am requesting the $500 deposit refund with interest (South Dakota legal interest rate of 15%) added to the refund for the late return from him.

  Business response

  01/12/2024

  The complaint filed is absolutely false accusation by the previous tenant of *** * **** ******* ******** ***  ***** ***** signed a year lease agreement which is a legal binding agreement.  She did not fulfill the full lease agreement term of one year which is clearly stated in the lease agreement.  The lease agreement clearly states in order to receive the full amount of deposit back that the tenant needs to fulfill the one year lease which she did not.

  I strongly deny her claim.  I've asked her to withdraw her claim as she has no grounds for her actions filing a complaint.

  Thank you.

  ***** *********

  Customer response

  01/16/2024

   
  Complaint* ********
  
  I am rejecting this response because:
  After thoroughly assessing the complaint and receiving a text message back on 01/11/24 denying my past communication. There was no written response prior to breaking the lease that I would not be receiving my deposit until after the complaint was filed and I suddenly received a response. It was stated via text message from Corey on 11/06/2023 prior to the complaint being filed that stated "I'm working on getting it to you. Sorry for delay." I followed up with my given address with no response, knowing he stated himself he was following through with my request for it to later be denied and reversed following my given patience and bare minimum communication. Without proper communication none of his legal demands were asked upon myself. As a business owner it is known that customers come first over financial demands. I feel I did not receive the respected communication as a first time lessor as I am not only advocating for myself but for current tenant and those to follow. It was asked of me to drop this claim and until there is a proper resolution the claim will still stand.  I will be happy to provide saved documentation for my reasons to this claim. 

  Sincerely,
  
  ***** *****

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