Business ProfileforYankton RV Park

If I could do zero stars, or negative 20 I would. Worst experience of my life when it comes to camping. Owner, Matt *****, ******************************************* refuses to communicate to paying customers on their second homes. Free WIFI is a joke. He advertised as Fast Free WIFI, but when anyone would message him regarding it not working, he refused to answer. I believe his advertisement now is that the pool is arriving soon. You will have a better chance seeing pigs fly before that happens. And don't bother asking for an update on the pool or WIFI or you will be fined $20.00. He attempted an inflatable waterslide in leu of no pool. This thing was up maybe 3 times throughout the whole summer. Not to mention it was sitting on a pile of weeds and cockleburs. These poor kids had miserable pain after this awesome waterslide!! The playground is basically a land of misfit parts. It's about halfway put together and the other parts have been laying on a piece of plywood along with screws, nuts & bolts for kids to eat or just throw around for fun! My 3-year-old had a blast throwing them all over every weekend! And the turf that I assume is supposed to be under it, is still rolled up. Not sure why he doesn't just finish that project? I can confirm when I pulled my camper out of there on Oct 13th, it still was in this same condition. He has zero follow through on things. He has an event center that is locked most of the time and the vending machines eat your money. We had the camp manager tell my husband that he doesn't need to be nice to anyone. I texted Matt ***** asking him to call me when it worked for him because I wanted to discuss his camp managers behavior. I didn't want to text or email because tones can get lost, and I wanted him to hear the whole story. He wouldn't respond back to me, I resent the message a time or two and he finally responded to me stating all non-emergency comments must be submitted by email and he doesn't have time to talk to campers. I reminded him that I did not ask him to call me right now, I asked him to call me when he had a chance. I ended up emailing him and I was then advised text/emails/calls are not allowed, and if we did, we would be fined $20.00. Communication is the KEY to running a successful business. I know several people who really didn't care about the pool or WIFI, it was the fact that he responded in such a way or lack of, when people did ask. He obviously needs to hire some sort of HR person to handle his calls/text and emails because he has zero social and communication skills. He continually threatened people with fines for all sorts of random things. *************************************************************** ************ He is only in this for the money, not to build a community for people to camp. I could go on and on with more detail, but campers reading this, PLEASE do you research and do not give this man any of your money. I do expect him to comment on this post and turn it around and how it's our fault blah blah blah...If anyone wants proof of his horrible ways of talking to people, please feel free to email me. I have emails and text with him! I will say however all the campers were amazing and fun. Never had an issue with a neighbor or anything.