ComplaintsforSiegel Select Memphis
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Complaint Details
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Initial Complaint
06/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
The business stated that they would make the public feel welcomed. At no point did they do that unless I was spending rent money. After that nothing was their concern. They put letters on all of our doors after I complained to corporate about the situation but I guess it was just a cover up. I have alof of receipts as far as my stay. But I misplaced the letter when they stated they would fix the stairs and keep us updated in the upcoming weeks...it's been 2 or more months since that was even sent out.Business response
06/12/2024
Hi,
We apologize for the inconvenience experienced while staying with Siegel Select. Unfortunately, the repairs needed for the stairs and hot water, require scheduling with our vendors. We distributed notices to ensure the guest(s) knew these repairs were being expedited and it was a full priority.
06/10/2024 - Premier Plumbing completed the installation of two new water tanks. The hot water issue has been resolved.
06/17/2024 - **** Systems Construction is scheduled to begin the necessary repair to the stairwells.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.