Customer ReviewsforFarm Bureau of Tennessee

I turned 65 in November of 2023. I wanted supplement and not an advantage plan. In January of 2024 I spoke with a district representative for my area regarding the premium, and how often it would be increased. The woman assured me it would remain the same for five years with a five dollar increase at that time. She further stated in ten years there would be another increase. I thought that was fair so I decided to take the supplement. I have had this supplement just long enough that I can't cancel and take another supplement without filling out every health question known to man. I received a letter today stating on July the first, my premium will be increased approximately ***** dollars. If anyone reads this, DO NOT DO BUSINESS WITH FARM BUREAU. The woman I spoke with blatantly lied to me. At this rapid an increase, I will become homeless and starving on the streets within a year.

My local agent who actual sold me my insurance and takes care of my policy is great. But you better hope you don't ever have to deal with *********************** in the claims office. He lied to me repeatedly saying he would do something by the end of the week and when I didn't hear back from him by the next week and would call in to check on him he hadn't even started doing what he promised. When I eventually got frustrated with his repeated lying and not doing his job I became short with him whenever I had to talk to him and would say the bare minimum so I could just get off the phone. He returned this by talking down to me because I'm a woman and not helping me. I ended up having to get my dad to call in and take care of the issue even though my name was on the car title. *********************** is a demeaning, sexist, useless, lying man, he repeatedly did not do the things he was supposed to do to move my claims process forward and he spoke to me as if I was a child, despite the fact that I'm a grown woman with an engineering degree. ***** slowed down my claims process so much it took me over two months to get a new car, If I had had to use my rental coverage it would have run out waiting for him to actually do his job. If he ever gets assigned as an adjuster to your case and you're a woman you should go ahead and request a change on the front end to save you the trouble and headache. If my agent wasn't so amazing I would have switched insurance companies after dealing with Chase.

Your office here in *********** Tennessee **************** office was charging too much in my equity and had us to bring them a check to we could get higher flood insurance.

Before anyone goes to Farm Bureau for your insurance needs, please read this. We are 70 years old, lived in the same house for 49 years, and have had Farm Bureau Insurance 49 years. I can count on one hand how many times we have used it. But this past year we had four claims small amounts, and they have terminated our policies AUTO, FARM and our HOME. Pay insurance every month, They will not be there when you need them.

This company is completely terrible. I've been without my car for over five months now, because of covid. I called my insurance adjuster to see if they could help in any way. And I got the policy speech. They make if you don't pay them your license gets suspended and you go jail for not having insurance. However, when it comes to actually taking care of their customers, they have to abide by the policy.