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          Serra Chevrolet has 1 locations, listed below.

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            Business ProfileSerra Chevrolet

            New Car Dealers
            BBB accredited business

            Contact Information

            7850 US Highway 64

            Bartlett, TN 38133-4008

            Get Directions
            Visit Website
            (901) 382-5644

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            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/1/1985

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers the sale of cars.

            Business Details

            Location of This Business
            7850 US Highway 64, Bartlett, TN 38133-4008
            BBB File Opened:
            3/23/1985
            Years in Business:
            39
            Business Started:
            1/31/1985
            Accredited Since:
            12/1/1985
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Alternate Business Name
            • Serra Chevrolet of Bartlett
            • Serra Chevrolet, LLC
            • Serra Chevrolet/Chrysler/Jeep, Inc.
            • Serra Jeep
            Business Management
            • Mr. Sam Hamady, Owner
            Contact Information

            Principal

            • Mr. Sam Hamady, Owner

            Customer Contact

            • Mr. Sam Hamady, Owner
            Additional Contact Information

            Fax Numbers

            • (901) 383-2514
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/18/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I brought my 2014 *********** in for a diagnostic test due to "chirping noise" coming from the engine. After the service department informed me of the issues with the vehicle, I went and picked up my vehicle from them and paid the $178.23 diagnostic fee. Upon arriving home, the engine was smoking, and the car seemed to be overheating. I opened the hood and found multiple quarts of oil all over the entire engine bay and no oil fill cap on the engine, allowing all the engine oil to spray out of the engine casing and into the bay of the car. Serra Chevorlet doesn't seem to think there are any issues with this, and it's just simple. They had a ****** from the dealership come to my residence and get the car the next day and drop it back off with "more oil" and a "new oil fill cap". The new cap doesn't even seem to look OEM or fit properly like the old one did. My epoxy garage flooring has over a quart of engine oil all over it, and I had to clean up the mess they made. Not to mention, if I had lived further from the dealership, my car would have overheated and starved the engine due to no engine oil.
            Read More
            Read 5 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Angela I

            09/12/2023

            I purchased a 21 Mustang on July 28, 2023. I still dont have my vehicle. On the day that I purchased the vehicle the windows would not roll all the way up. The guy that sold me the car told me that was an issue with the mustangs and that I could put lube on those windows. At which point I told him that would be one thing I would not be putting lube on. They then sent the car to a glass place, brought it back with no luck, they then send it to the **** place telling me that **** was going to charge too much for window regulator but beings they know what is wrong with it they would fix it themselves. Its not 09/12/23 and I still dont have my car. Went to pick it up yesterday on 09/11, the window is fixed but they put the seat belt down in the compartment that they took off to fix the window. This place is by far the worst place to do business with.
            Read 4 More Customer Reviews

            Local BBB

            BBB of the Mid-South

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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