Business ProfileforProfessional Account Services, Inc.

In early May, 2024, I received a letter from Professional Account Services, Inc. (PASI) stating that it was “communication from a debt collector in an attempt to collect a debt…” The “Total Patient Balance” was $172,032.03 for medical services provided on December 14th, 2023. I immediately found evidence from my insurance company (*****) that it had submitted payment for the services later that month, leaving me with a balance of $1,318.12. I also verified that payment had been submitted to and approved by the medical facility. I called PASI on May 9th to inform them of the payment to and settlement by the medical facility and informed the representative that I would pay my balance once I received a proper bill for it. I also inquired about why I would get a debt collection notice for $172,032.03 five months after the issue was closed. The representative said that he could not explain that. I am of reasonable intelligence and sometimes skeptical of requests for money or personal finance information. In this case, if PASI turns out to be legitimate, my only advice to it would be to be a LOT more careful in reviewing their data before sending it’s intimidating and frightening demand for such a huge, but mistaken, amount of money.

PASI is indeed legitimate, and we have only shown a balance of $1318.12 since we received your account on 3-24-24. You are referencing our initial letter, which by law, has to show the balance at the time of service plus any payments or credits up until the day we send our initial letter. Below all of that is a "total amount of the debt now" which shows $1318.12. We have that initial letter as you returned it to us and referenced that you only owed $1318.12 and requested some more information so the part in this review about reviewing data carefully and sending intimidating and demanding bills is perplexing as all the information in it was correct and followed the law. We then sent you an itemized statement as you requested. We see you called our office yesterday, 5-9-24, and have set up a payment plan, and a letter detailing that plan will go out in the mail to you today. We hope this has all helped, and if you have any further questions, please call us at 866-450-0044.