ComplaintsforMarquee Dental Partners
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Complaint Details
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Initial Complaint
04/22/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I am requesting a full refund of $832.10 for Service for the root canal performed on December 1, 2023. A root canal was done incorrectly, resulting in me having to have it re-done and paying an additional $600.00 to another provider associated with that office.. I was personally told this by the provider, *******************************, who is located and where the services were rendered. At: ************************************* ************, Fl ***** *************.. was going to be reimbursed.. I was told that I was unable to get a full refund and that I would receive a refund of $495.70 as of today's date. The credit is listed on my account, and I have not received my refund. I have made over ten calls to the local office in *******. To no avail. I also send an email to the corporate office: Marquee Dental, *************************************************, with no response. ****************************************************** Please issue my refund and mail it to my home address listed with the ************************************************************ I am also requesting that someone from the ************** call me with a resolution to include 1. The date of the check 2. The amount of the check 3. Date it will be mailed to me 4. The check number My whole family and I have been patients for many years, and it is very disappointing to me that I have been trying to get this issue resolved for months.My contact information ************ ***********************Customer response
05/02/2024
This is in response to your message sent to me on 5/2/24.
Have you heard from the company? No, I have not.
Please do not close this request and continue you reach out to them directly..
Thank you,
*******************************
Initial Complaint
07/18/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Refund $187 spoke to ******* talking out of both sides of her mouth at Sunshine smiles in Zephryhills.Initial Complaint
08/31/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
In early March, 2022, I was made aware by the staff of ****** ****** (the corporate office of which is Marquee Dental Partners) that my Father, ******** ******** (B/D: XX-X-XX), had been overcharged by them. I had Power of Attorney for my Father and paid all of his bills. ****** ****** said he had a credit of $68.00. On March 21, 2022, I requested a refund, as my Father had entered a nursing home & had become wheelchair bound, and would no longer be able to travel to a dental office. I was told that it would take 12 weeks from that date to receive a refund. 17 weeks passed, meanwhile my Father passed ***** and I had still not received a refund for him. I called and was told that "they didn't know why I hadn't received the refund, but that I would now have to bring proof of his death certificate and a copy of the Will" so that they could request the release the funds to me. I went to their office that same day, July 5, 2022 and showed them the death certificate and a copy of his Will, which states that I am the Legal Representative of the Will. They re-filed the request for a refund on their computer, and while I was there, I asked for the phone number of the Corporate Office. I have called the Corporate Office (Marquee Dental Partners @ (XXX) XXX-XXXX several times, to no avail. They have done nothing to indicate that a refund is being processed. This refund is holding up the final distribution of my Father's estate. I am requesting help with receiving this $68.00 refund.
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Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.