ComplaintsforRoute Consultant
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/27/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Their Broker ****** recommended to Purchase their service call " **** ****" to provide my *** and myself all financials for a**** ***** routes I was trying to purchase. We had a meeting with ******* ,*****, and ****** . none of them had any answers for us about the business. ******* voluntary said that she will refund my ***** because she couldn't provide answers or financials information to review the business I was buying. I sent them two emails with the leak of communications from their broker- ****** and I paid for service that didn't provide us any information.Business response
02/28/2022
Business Response /* (1000, 14, 2022/02/28) */ Hello Thank you for your letter regarding the customer complaint with the above-referenced case number. Route Consultant appreciates the opportunity to respond to the customer's concerns. Route Consultant's response and supporting documentation are ********. I see that the *** requested our response by November 7. Unfortunately, your letter only just made it to my desk this week. I do appreciate the ***'s patients and I ask respectfully that you accept and consider Route Consultant's response. Please let me know if additional documents are needed. Thank you! Best regards, Sincerely, ******** ***** ******* ** ************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.