Customer ReviewsforTractor Supply Company, Inc.

Employee messed up not listening that I was returning a product already had online replace. Put in a credit showed him email from corporate calls manager who tells him he messed it up he can fix. Then says can’t fix and charged me again. Charge went through still see no credit. They charged me twice. Crooks and no help from customer service.

Rude and very disrespectful employee especially the manager. We spend thousands of dollars there every year and you would think that they would maybe have a smile on their face. But they look beaten down. There 5% rewards is a joke you have to wait weeks before receiving them and then who knows if they are correct.

My husband and I went to bathe one of our German Shepherd dogs today and upon getting in the pet bathing area it was dirty as always. My husband went up front to tell the gentlemen about it and he came back there acting all tough and smarted off to my husband and charged at him.Well the blonde headed cashier with the house arrest anklet monitor on was already offended from the start when she asked me if she could pet her and I told her I would rather her not and she was instantly offended. So when she walked by me by the bathing area she stated to me that she was going to get us kicked out and she was going to get her manager .. I said okay go get Jennifer I will talk to her.. Jennifer never came out except to tell me that after today we were no longer welcome back and she said Good after we stated we would take our business elsewhere... The police were called to assist in this system which i have no idea why because no punches or anything but words were exchanged after the OTHER customer charged at us and we were just defending ourselves.

I purchased a lawn mowing on May 3, 2024, from TSC website, the TSC website shows the shipping while 2 days. but till May 9, 2024, I not only did not receive my order, but also not get any information from their company. I called the company customer service, the customer service representative told me the delivery information from website all mistake, the shipping will keep be delay more one week until May 15, 2024, but I don't know if I can get my order, from the company order is a terrible experience, I don't suggest the TSC online purchase.

Tractor Supply in Royce City, Texas has the worse service ever only to be supported by a manager that has no idea what customer service is. We purchased a chicken coup on a Saturday evening at 8pm. We were informed they would help us load it. We were informed they had one customer in front of us. 30 minutes later we went inside and there were 3 employees standing around. We asked about help and were told there were now 3 customers in front of us and they would not provide us the coup that day. Once we complained about the situation, they threw a fit and were very unprofessional. They had us drive to the back of the store and loaded it with severe attitude. I called customer service that evening and was informed that providing customer service by loading a truck at tractor supply was against their policy.....tractor supply in Texas where they sell large items and have loading bays....really. I asked for a manger to call me and still today have not received any calls. Up until this point, I provided tractor supply a continuous revenue of $1000 per month, needless to say, clearly they have no care in the word about customers or the amount of money they gain through good customer service.

I went to one of there stores and was told they match prices went to the one in popular bluff mo and the refused to follow the match price and kept coming up with reasons why they won't when they are supposed to

Just got a notice that Tractor supply increased their credit card APR to 34.24%! Are they outta their minds or have they just decided to go into the loan shark business? ! Won't be using my TSC credit card any longer even though I have a very low balance and usually pay off in 30 days. Also chicken feed went from 11.47 a bag to 14.99 within the year so far. And when theyre out of stock on that they only have the ***** brand which is 17.99 a bag! crazy I think Ill be getting rid of my chickens along with everyone else. Not worth it to have chickens at that price.

Hollister Missouri location won't stand behind their battery warranties. If I can't trust them with small purchases then I won't trust them with larger ones either.

I bought a *** ***** zero turn last June of 2023. Paid $3800 on payments. Start having a hard time starting when, to the point it would drain the battery. Tractor Supply doesn’t cover the problem, unless you purchase extended warranty. But *** ***** has 3 year warranty. Took the mower to the warranty station, right across the street from the Tractor Supply, where I purchased it. 2 months later, still haven’t got my mower fixed and Tractor Supply basically told me too bad

I rarely leave a negative review, because I love leaving great reviews. It makes me feel better to help good companies. But this company is a rip-off. I've had two orders for ****** Bull Gates in the last 3 months and when they finally arrived (after weeks) were NOT Bull Gates. They were also heavily damaged with dents and warpage through shipment. What I received were just ordinary farm gates that they substituted and charged me the full amount for Bull Gates. I talked to my customer of the first order into taking them, but this last order was done the same way and I will not downgrade his gate system. I have purchased a lot of these in the past and I do know the difference. I don't think tractor supply knows the difference or maybe they just don't care. I spoke with the fine folks at our local Tractor Supply and they were not surprised. They said this is normal for Tractor Supply. They were very nice and understanding and said it was out of their hands, however they recommended I not take possession of the gate. They were very accustomed to these kinds of problems. They also ask me to send in as many negative reviews as I had time for about Tractor Supply. So, I guess I have learned my lesson as I will always order from the local feed and farm. They know the difference in the gates and they won't rip me off. I also noticed none of the reviews below were not addressed by Tractor Supply. I'm thinking they do not care how their customers are treated.