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Find a Location

Catalis Payments has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Catalis Payments

      155 Franklin Rd STE 330 Brentwood, TN 37027-1620

    • Catalis Payments

      3025 Windward Plaza Suite 200 Johns Creek, GA 30005

    • Catalis Payments

      101 E College St Dickson, TN 37055-1827

    • Catalis Payments

      2207 Crestmoor Rd STE 200 Nashville, TN 37215-2031

    Business ProfileforCatalis Payments

    Financial Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.02/5stars

    Average of 62 Customer Reviews

    Customer Complaints

    418 complaints closed in last 3 years

    66 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers online payment processing and tax preparation services.

    Business Details

    This is a multi-location business.

    Find a Location

    Catalis Payments has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Catalis Payments

        155 Franklin Rd STE 330 Brentwood, TN 37027-1620

      • Catalis Payments

        3025 Windward Plaza Suite 200 Johns Creek, GA 30005

      • Catalis Payments

        101 E College St Dickson, TN 37055-1827

      • Catalis Payments

        2207 Crestmoor Rd STE 200 Nashville, TN 37215-2031

      Location of This Business
      155 Franklin Rd STE 330, Brentwood, TN 37027-1620
      BBB File Opened:
      3/5/2008
      Years in Business:
      16
      Business Started:
      10/11/2007
      Business Incorporated:
      10/11/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Value Payment Systems, LLC
      Business Management
      • Mr. Rick Stierwalt, COO
      • complaint handler
      • Mr. Steve Ostroff, Executive Vice President
      Contact Information

      Principal

      • complaint handler

      Customer Contact

      • Adam Wilkins, COO
      • Mr. Rick Stierwalt, COO
      • complaint handler
      • Kathy Wilson, Vice President of Operations
      Additional Contact Information

      Fax Numbers

      • (615) 730-6385
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: How to shop for financial services

      Customer Complaints

      418 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/24/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I paid my sons taxes online thru the *** website with my credit card back in 4/16/23-reference code 6134.We thought everything was good until we started getting notices from the ***. I sent them 3 times thru out last yr the paperwork showing the charge and the reference code that I paid my son's taxes! Now he still owes them money plus interest. We just called up the *** and the woman was very nice and even looked up the address for us and suggested that we put in a complaint with the BBB.So here I am along with hundreds of others putting in a complaint and I want my money back!I have tried to put in a fraud complaint with my cc company **** of America and after submitting the same docs to them, closed the case. They couldn't get them on the phone either.
      Read More

      Customer Reviews

      62 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Skylar R

      1 star

      07/27/2024

      PayTaxUsa is in fact a scam. Please don't use this service to pay outstanding balances on taxes, just don't use it at all. I owed on my taxes this year and in big bold letters on the IRS website was "pay your taxes here!" It sent me to PayTaxUsa. I filled everything out and sent my payment through April 24th, 2024 thinking nothing of it as it's on a government website. I've contacted them endlessly as I'm receiving countless letters from the IRS stating they never received my payment. I've received no response and it's been months. Calling the customer service hotline leads to being on hold for hours then getting hung up on. Before that someone will answer and say they need to transfer you. I was on hold for hours just to hear the line click. Emails remain unanswered, just please don't be like me. This company is awful.

      Local BBB

      BBB of Middle Tennessee

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