Business ProfileforBroadleaf Residential

Almost 2 years ago, I contracted with ***** ***** (also recently known now as Broadleaf Residential) to build my home. They verbally told me the house would be built in 12 months. The written contract states that the house would be completed within "510 days following commencement of construction." They are now more than 105 days over this maximum allotted, contractual obligation. This delay continues to cost me thousands of dollars each month in rent, not to mention the intense and undue stress it has cost me personally. I have asked repeatedly throughout the process for a specific plan and an estimated completion date, but my emails have been continuously ignored by the builder. In November of 2023 -- he did finally write to me and said the house would be built by no later than end of December. At the end of November 2023, I requested a meeting and finally had a chance to meet with the builder, **** ******. At that time, he assured me that the house was a priority. He stated during our meeting that the house would be completed soon. It's been another 3 months now since I met with him, the inside of the house is still not completed and I cannot get the builder to provide a final walk through date or a date when the inside of the house will be finished. I have a construction loan. When the house approached 10% completion to finish, the bank also required the builder to finish the job in order to receive the final funds to build the home. Instead of speeding up the build process in order to receive these available funds, the builder called me and demanded I pay the last 10% of the house -- in cash, out of pocket -- or else they would not complete the home. According to my contract with *****, "If the purchaser has a construction loan, all draws will be paid by the Purchaser's lender and any remaining balance will be paid in cash or certified funds at closing.." In other words --- The sooner the house is completed, the sooner ***** will receive payment from the construction loan. It is a standard business practice of the bank to withhold the last payment to the builder until the final 10% of the home is completed. The bank has been extremely flexible throughout the process, but they - too -- want the house finished. The progress on the inside of the home has been fully within ***** ***** control, yet there's so many details still left undone (tile that's halfway installed; no grout, holes in the walls and ceiling due to missing sheetrock, no front steps, garage floors that have chunks of concrete missing, etc.). In addition, I am extremely concerned about the accounting for this build. I was shocked to find out from ****** assistant in December that they had used the majority of the cash funds I had provided to ***** in the beginning of the build (without my knowledge or consent). The use of cash funds was another contractual obligation from ***** that wasn't followed. As it states in the contract: "This deposit will be held until the project is completed." This has been the absolute worst build process, and it seems the only time that the builder or his office reaches out to me is when a payment is due. However, through it all, I have paid ***** within 48 hours of every request -- until the bank said that their practice was to hold the remaining, final payment until the final 10% of the house is completed. I believe it is unfair, unethical and contractually wrong for ***** ***** (now also known as Broadleaf Residential) to bring the house build to a halt, and demand cash payment. It is yet another excuse not to finish the home. I hope by writing to you that this issue can be escalated for resolution, and that this doesn't happen to anyone else who may want to build with ***** *****/Broadleaf Residential. Thank you in advance for your help.