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Find a Location

TWO MEN AND A TRUCK® Chattanooga has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • TWO MEN AND A TRUCK® Chattanooga

      5959 Shallowford Rd STE 515 Chattanooga, TN 37421-2236

      BBB Accredited Business
    • TWO MEN AND A TRUCK® Chattanooga

      5961 Pinehurst Ave Chattanooga, TN 37421-3552

      BBB Accredited Business

    Business ProfileforTWO MEN AND A TRUCK® Chattanooga

    Moving Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/10/1999

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers a full line of home moving and home packing services in and around the Chattanooga area.

    Business Details

    This is a multi-location business.

    Find a Location

    TWO MEN AND A TRUCK® Chattanooga has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • TWO MEN AND A TRUCK® Chattanooga

        5959 Shallowford Rd STE 515 Chattanooga, TN 37421-2236

        BBB Accredited Business
      • TWO MEN AND A TRUCK® Chattanooga

        5961 Pinehurst Ave Chattanooga, TN 37421-3552

        BBB Accredited Business
      Location of This Business
      5959 Shallowford Rd STE 515, Chattanooga, TN 37421-2236
      BBB File Opened:
      9/13/1999
      Years in Business:
      25
      Business Started:
      7/1/1999
      Business Started Locally:
      7/1/1999
      Business Incorporated:
      12/31/2011
      Accredited Since:
      9/10/1999
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 2255276 for this business, issued by US Dept. of Transportation-FMCSA

      These agencies may include:

      US Dept. of Transportation-FMCSA

      1200 New Jersey Avenue SE

      Washington DC 20590

      (800) 832-5660

      https://www.fmcsa.dot.gov

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Chattanooga 081 LLC
      Business Management
      • Mr. Joey Hale, Owner
      • Ms. Katherine Mercer, Sales and Marketing Manager
      Contact Information

      Principal

      • Mr. Joey Hale, Owner

      Customer Contact

      • Mr. Joey Hale, Owner
      • Ms. Katherine Mercer, Sales and Marketing Manager
      Additional Contact Information

      Fax Numbers

      • (423) 893-3331
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/30/2021

      Complaint Type:
      Product Issues
      Status:
      Answered
      10/25/2021--- My brother hired Two Men and A Truck out of Chattanooga to move ******, he had to pay $ 389.00. ****** had lost his debit card so I paid the company with my bank card from ****** Bank. During this move one of the workers dropped a Chifferobe made by Bassett and damaged the right-side door. There was a claim supposed to be filed and my brother paid for the damage, as of 11/30/2021 not settled or repaired. On 11/17/2021 Joey ran my bank card for $ 232.50 caused 3 overdrafts totaling $ 108.00. He was told directly by me not to run my card for any money. I had nothing to do with this business, this was between him and my brother, ******. I would not use this company to move a cathouse!!!
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Marilyn E

      1 star

      01/02/2023

      I have used this company for three moves. The first in 2012 was great. On the second move in 2020, their truck broke down, but the company did their best under the rather trying circumstances. The last move in December of 2022 was a complete disaster. The men were unprofessional, and the oldest employee who claimed to have worked for the company for 12 years was rude and abrasive. Here are just a few of the issues. 1. They ignored my request to check in with the condo office and failed to use their pads to protect the elevator. 2. They threw the boxes around and mishandled and broke several items. 3. They couldn't reassemble my bed or buffet and simply left them in pieces. They left my large glass coffee table sitting in the hall by the elevator. The next day, I had to ask other movers to get it out of the hall. 4. They lost a box of glassware and a coat. 5. When I called the company to complain, Jason was pleasant but neither apologized nor offered to compensate me for my losses. I will never use the company again, and I plan to warn others about the company's lack of concern for their customers and our belongings.

      Local BBB

      BBB of Southeast Tennessee & Northwest Georgia

      BBB Reports On

      BBB reports on known marketplace practices.

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