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Find a Location

Southeastern Orthotics & Prosthetics, Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Southeastern Orthotics & Prosthetics, Inc.

      316 N Holtzclaw Ave Chattanooga, TN 37404-2305

    • Southeastern Orthotics & Prosthetics, Inc.

      P.O. Box 3357 Chattanooga, TN 37404

    • Southeastern Orthotics & Prosthetics, Inc.

      220 1st St NW Cleveland, TN 37311-5006

    • Southeastern Orthotics & Prosthetics, Inc.

      102 Hines Rd NE Ste 4 Calhoun, GA 30701-9383

    Business ProfileforSoutheastern Orthotics & Prosthetics, Inc.

    Prosthetics
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers measured & fit orthopedic braces and prosthetics.

    Business Details

    This is a multi-location business.

    Find a Location

    Southeastern Orthotics & Prosthetics, Inc. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Southeastern Orthotics & Prosthetics, Inc.

        316 N Holtzclaw Ave Chattanooga, TN 37404-2305

      • Southeastern Orthotics & Prosthetics, Inc.

        P.O. Box 3357 Chattanooga, TN 37404

      • Southeastern Orthotics & Prosthetics, Inc.

        220 1st St NW Cleveland, TN 37311-5006

      • Southeastern Orthotics & Prosthetics, Inc.

        102 Hines Rd NE Ste 4 Calhoun, GA 30701-9383

      Location of This Business
      316 N Holtzclaw Ave, Chattanooga, TN 37404-2305
      BBB File Opened:
      5/20/1987
      Years in Business:
      62
      Business Started:
      1/1/1962
      Business Started Locally:
      1/1/1962
      Business Incorporated:
      1/17/1963
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 106 for this business, issued by Department of Health/Tennessee. The expiration date of this license is 8/31/2025.

      These agencies may include:

      Department of Health/Tennessee

      220 Athens Way, Plaza 1 Metrocenter

      Nashville TN 37243

      (615) 741-3111

      BBB records show a license number of 294 for this business, issued by Department of Health/Tennessee. The expiration date of this license is 5/31/2026.

      These agencies may include:

      Department of Health/Tennessee

      220 Athens Way, Plaza 1 Metrocenter

      Nashville TN 37243

      (615) 741-3111

      BBB records show a license number of 284 for this business, issued by Department of Health/Tennessee. The expiration date of this license is 5/31/2026.

      These agencies may include:

      Department of Health/Tennessee

      220 Athens Way, Plaza 1 Metrocenter

      Nashville TN 37243

      (615) 741-3111

      BBB records show a license number of 208 for this business, issued by Georgia Composite Medical Board. The expiration date of this license is 2/28/2026.

      These agencies may include:

      Georgia Composite Medical Board

      2 Peachtree Street, Ste 3900

      Atlanta GA 30303

      (404) 463-8902

      BBB records show a license number of 118 for this business, issued by Department of Health/Tennessee. The expiration date of this license is 8/31/2025.

      These agencies may include:

      Department of Health/Tennessee

      220 Athens Way, Plaza 1 Metrocenter

      Nashville TN 37243

      (615) 741-3111

      BBB records show a license number of 92 for this business, issued by Department of Health/Tennessee. The expiration date of this license is 8/31/2025.

      These agencies may include:

      Department of Health/Tennessee

      220 Athens Way, Plaza 1 Metrocenter

      Nashville TN 37243

      (615) 741-3111

      Type of Entity:
      Corporation
      Business Management
      • Mr. John Gilbreath, CPO / LPO
      • Mr. Gary Weber
      • Mr. Aaron J. Sorensen, CPO, President/Owner
      • Mr. David Knowles, North GA Practice Manager
      • Mr. Phil Roy, CFO
      Contact Information

      Principal

      • Mr. John Gilbreath, CPO / LPO
      • Mr. Gary Weber
      • Mr. Aaron J. Sorensen, CPO, President/Owner

      Customer Contact

      • Mr. John Gilbreath, CPO / LPO
      • Mr. Gary Weber
      Additional Contact Information

      Fax Numbers

      • (423) 698-0568
        Primary Fax

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Pamela A

      1 star

      08/17/2024

      In 2023, I had United Healthcare and they agreed to help me get a new prosthesis. I had been made homeless by orchestrated gang-stalking, and I had no choice but to walk a lot, all day. The below-knee prosthesis I had was fine except for cosmetic problems. I needed a new foot, a new skin, and some socks. I went to Southeastern Orthotics, and Andrew told me that refurbishing my old leg was "impossible". He pushed me into a new leg entirely. I explained that my stump was not whole, but when my leg was pulled off in 1987, most all the muscle and fat went with the leg, and my stump was mostly just bone covered with skin graph, and I would need plenty of room in the socket for lots of socks for cushioning. He made the leg, but each time i went in for fitting, I asked, "Can't we just fix my old leg that fits perfect otherwise," and every time, I was told no. The foot on my old leg was loose, and I just asked for it to be tightened, and I was told no. It also had a huge hole in the bottom. They finished the new leg, except for putting on the skin, but the socket was too tight, there was no room for lots of socks for cushion, and anytime I tried to wear it, sharp horrible pains shot up the rest of my leg. It was impossible to wear. I started asking if they would PLEASE just fix my old leg, but they said no. I asked them to remake the new socket with more room, and they said no. They said if I wanted a new foot on the old prosthesis, I would have to pay for it myself. Seven months later, and even though they have known my circumstances, they have refused to do as I require. I asked them to please order the foot and let me pay $50 a month until it's paid for. It's only $245, but they have said no every time I've asked. So, they got over $10,000 from United Healthcare for making a new prosthesis that I cannot wear, and I have nothing and am in the same situation I was when I met them in 2023. They have $10,000, and I have nothing. Don't trust these people.

      Local BBB

      BBB of Southeast Tennessee & Northwest Georgia

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