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Find a Location

Skin and Brow Room has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Skin and Brow Room

      608 N Market St Chattanooga, TN 37405-3915

    • Skin and Brow Room

      1301 Cowart St # 102 Chattanooga, TN 37402-4422

    Business ProfileforSkin and Brow Room

    Spa
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Skin and Brow Room has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Skin and Brow Room

        608 N Market St Chattanooga, TN 37405-3915

      • Skin and Brow Room

        1301 Cowart St # 102 Chattanooga, TN 37402-4422

      Location of This Business
      608 N Market St, Chattanooga, TN 37405-3915
      BBB File Opened:
      2/25/2015
      Years in Business:
      10
      Business Started:
      3/7/2014
      Business Started Locally:
      3/7/2014
      Business Incorporated:
      11/26/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 1064351 for this business, issued by Secretary of State/TN

      These agencies may include:

      Secretary of State/TN

      312 8th Avenue North 6th Floor, Snodgrass Tower

      Nashville TN 37243

      (615) 741-2286

      BBB records show a license number of 35996 for this business, issued by Department of Commerce & Insurance/TN

      These agencies may include:

      Department of Commerce & Insurance/TN

      500 James Robertson Parkway, Davy Crockett Parkway

      Nashville TN 37243

      (615) 741-2241

      https://www.tennessee.gov/commerce

      BBB records show a license number of 122172 for this business, issued by Department of Commerce & Insurance/TN

      These agencies may include:

      Department of Commerce & Insurance/TN

      500 James Robertson Parkway, Davy Crockett Parkway

      Nashville TN 37243

      (615) 741-2241

      https://www.tennessee.gov/commerce

      BBB records show a license number of 152976 for this business, issued by Department of Commerce & Insurance/TN

      These agencies may include:

      Department of Commerce & Insurance/TN

      500 James Robertson Parkway, Davy Crockett Parkway

      Nashville TN 37243

      (615) 741-2241

      https://www.tennessee.gov/commerce

      BBB records show a license number of 178439 for this business, issued by Department of Commerce & Insurance/TN

      These agencies may include:

      Department of Commerce & Insurance/TN

      500 James Robertson Parkway, Davy Crockett Parkway

      Nashville TN 37243

      (615) 741-2241

      https://www.tennessee.gov/commerce

      BBB records show a license number of 10280 for this business, issued by Department of Health/Tennessee

      These agencies may include:

      Department of Health/Tennessee

      220 Athens Way, Plaza 1 Metrocenter

      Nashville TN 37243

      (615) 741-3111

      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      10:00 AM - 6:00 AM
      T:
      10:00 AM - 6:00 AM
      W:
      10:00 AM - 6:00 AM
      Th:
      10:00 AM - 6:00 AM
      F:
      9:00 AM - 5:00 AM
      Sa:
      9:00 AM - 3:00 AM
      Business Management
      • Ms. Jessica M. West, Owner
      Contact Information

      Principal

      • Ms. Jessica M. West, Owner

      Customer Contact

      • Ms. Jessica M. West, Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/13/2022

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      i made an appointment online to receive services, when i went to the business on hixson pike the girl i booked with was at a different location, and i was advised i then had missed my appt, i advised her i was leaving to go on vacation out of the country and needed them done so she put me with someone i did not know or ever heard of, as well as the air conditioner was clearly not working well, i did not think much of it since im not the one providing the service and im not the one certified or a expert, and would not have known that in that type of temperature they should not be performing the service they advertised nor took my money and tried to perform, when they clearly knew they should not be trying to service anyone in that type of room temperature, because the service would not be done correctly. After admitting this to me on the phone, and denying me my full refund, Aron the owner as she stated advised me i should had called her when it happened instead of waiting til i got back into the country to address the problem with her it would have been better for her if i had called her right away , when i was out of the country. i requested a full refund, so i would not have to waste any more of my time with them, that i had already wasted, but she refused gave me a option of half or i could drive 30 minutes from where i live and have them done with the girl i originally booked, but they failed to tell me she was no longer at that location and had me waste 3 hours of my work day to accommodate them, then very rudely tell me that is all she was willing to do, when she knowingly let a girl i didnt even book with do them in a hot and humid room. This company seems to have this problem of mixing appts up, but to refuse to refund my money for services they promised and knew they should not have been performing, needs to not only be addressed by the bbb but also the TN state department

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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