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ComplaintsforSports Spectrum, LLC
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Complaint Details
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Initial Complaint
06/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Contacted Sports Spectrum to order shirts for my business. Told the clerk specifically I wanted to copy my last order but only change the number. When she sent the picture of the logo I seen the right number and responded good since we were texting. She never said she could not find my last order. My last order were Jersey brand shirts long sleeve. I texted her photo of shirt tag. They printed and mailed short sleeve shirts that were not Jersey brand. When I talked to her about the mix up she said she could not find my last order except thru who ever did the art logo work. She was obviously not trained properly. She never asked what style shirt I wanted except the color. Since I was focused on the phone number being right I did not catch that the proof she sent was short slerve. I told her that there should be some compromise since I specifically asked to copy the last order. I still wanted the long sleeve shirts. The manager or owner did not follow up with a call at any point so far
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.