Business ProfileforBird Dog Parking

On February 29, 2024, I was issued a parking violation by Bird Dog Parking LLC. I was parked in a lot that is next to a closed down dress shop. On the signs of the parking lot it clearly states in bold, the lot is for the use of patrons of the **** *** ******* building. I parked, tried to pay, the app would not allow it so I assumed the website wasn’t working. I proceeded to go and eat at a restaurant located in the **** *** ******* building complex. I have receipt proof and photos. And then came out to a ticket for $40. I went back to the restaurant and spoke to both the manager and the building manager. Both walked around to look at the signs and said I should have been able to park in those spots but that their system would not allow for validation because Bird Dog Parking did not give them a code to validate. If the sign clearly states it’s for patrons of that building Bird Dog needs to stop issuing tickets for this lot. Also I emailed, and called twice in the past 2 weeks to try to get the problem resolved and no one called back or even responded to my email. $40 is a very high ticket to pay for following the rules, and it goes up to $60 in 2 weeks. I went ahead and paid because I don’t want to be charged more since no one has called me back, and I don’t want to be sent to collections. I’d love for this issue to be looked at further and for my charge to be reversed. The company needs to change their signs. Thank you.