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Complaint Details
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Initial Complaint
10/24/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My dog was board at this place of business Friday Oct 21st 2022 until Sunday Oct 23rd 2022 - She is a 6 month old labradoodle - We booked her for a 7x5 room and was quoted $125, we go to pick her up and we were advised it was $185 - we questioned it. Come to find out she was in a 3x5 which was a lot smaller than what we were told. When she came upfront as we were picking her up, she didn’t look like the same dog, was covered in urine as if she laid in it all weekend, she has never licked her paws now both from paws are sore from where she licked them. This place is a joke and the owner has show poodles and I most assure you her dogs would have never been treated this way!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.