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Complaint Details
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Initial Complaint
11/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I purchased a Cub Cadet Lawn Tractor from D.T. ****************************** April 25, 2022.On November 3rd it burst into fire.Subsequent contact: T hey said "3 year warranty does not cover Leaf fires".Business response
02/10/2023
Cub Cadet is a wonderful product made here in ********* . Cub provides it customers with a warranty of 3 years on manufacturing defects or failure of
parts covered . It does not cover any type of fire caused by bebris ( Leaves , sticks-twigs, dry grass) . The consumer should always check to make sure all the
belts and exhaust are free of bebris before running . I would encourage the consumer to read the owners manual and warranty implied by cub cadet .
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.