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Complaint Details
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Initial Complaint
11/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On May 10, 2023 my Cadillac ATS 2013 was taken to Auto Pro for service. I pay nearly $4200 to have my vehicle repaired. They did not repair my vehicle. They held it for six months and now my motor is blown literally after five hours of it being released from their facility. After entering their facility, the technician said magically my compressor in my radiator was damaged but it was never damaged upon arrival. I received a $2000 refund not the *******Business response
11/29/2023
Customer signed a letter upon receiving the $2,000.00 refund that this would complete compensation.
See attached letter dated 11/8/23
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.