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Find a Location

Quality Suites of Wolfchase has 1 locations, listed below.

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    Business ProfileforQuality Suites of Wolfchase

    Motel

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8166 Varnavas Dr, Cordova, TN 38016-3864
    BBB File Opened:
    4/7/1997
    Alternate Business Name
    • Best Suites of America
    Contact Information

    Principal

    • Mr. George Patel, Manager

    Customer Contact

    • Mr. George Patel, Manager
    Additional Contact Information

    Fax Numbers

    • (901) 386-3311
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/28/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I had gotten a room at this hotel on the evening of Tuesday 10-25-22. I was waiting at the hotel's reservation desk for about 20 minutes before I was greeted by the only employee working that evening, she had explained that the room would be $80 and the room refundable deposit would be $50 (only cash) in the event of damages. I had paid her and my room number was # ***. When I had first gotten to the room I put all of my luggage in and when right down the street to *****'s to grab something to eat and headed back to eat which is when I actually examined the room. It was completely horrid. There was blood stains on my blankets, holes in my towels, bugs in the bathroom, the A/C unit dripped throughout the night, the room phone was disconnected, large water stains on the ceiling, the floors were filthy, etc. I went back out to the front desk and no one was there I could not find the employee, I called many times and no one came to the phone. I ended up staying the night and promptly left at 7 AM to find another hotel, which I did at the Hyatt in *******. I went back to the hotel to get my $50 refunded deposit and in hopes to get a full refund. However I was meant with complete resistance who refused to properly contact the manager of the hotel. I recorded our interaction and showed him all of the photos I had taken. When I had gotten back home I contacted ****************** to try and resolve the issue however they had stated that the hotel in question is no longer apart of their chain, they did try calling the hotel on behalf and no one picked up. I was informed that the manager's name is ***** when you call the number no no picks up ************. I would like a refund of my $80 spent.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of the Mid-South

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