Business ProfileforAbsolute Storage Management, Inc.

11/6/23 While accessing the storage unit I rent from this business today I was confronted by an employee named ****** and forced to move 3 bags that I had sitting outside my van. She said I couldn't block the way through the isle. No one had tried to access another storage unit on that isle for me to block their ability to pass by me. The bags were very heavy and on top of other items that I was removing from that side of my van. I am disabled and she insisted I move them although I was returning them to my van. I had to move them to the otherwise and then back around the van to put them back inside it. At first I didn't know she worked there so I asked did she need access to the unit my bags were in front of and she said no but she couldn't drive past me. The isle is accessible from both ends. I asked her couldn't she just back out. She raised her voice and said I had to move the 3 bags period. So I moved them...and then finished putting my items in my unit and had to carry the 3 heavy bags back around to put back inside my van. She not only was rude and inconsiderate, she went out of her way to make me move the bags, that were not hindering anyone. She violated ADA ***** III. There has also been a previous incident that happened were they discussed my account status/billing with a family member, and I'm the only authorized person to be discussing my personal business with.