ComplaintsforDiscount Tire
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Complaint Details
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Initial Complaint
10/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I bought 2 new tires in April from Discount Tire in April 2023 and my tires have continuously leaked air. My tire was low yet again and visited Discount Tire and they stated they could not assist me because it is a mechanical issue with alignment. Well, I have a new car, a Porsche Panamera and the alignment should have been done when they replaced my tires. My tires should not be worn. It hasnt even been a year. Why wasnt my alignment checked when my tires were replaced. There should not be any mechanical issues on my car.Business response
11/08/2023
I apologize about your experience. You're more than welcome to bring the vehicle down so we can take a look at it for you.Customer response
11/09/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and I accept their proposed resolution.
Sincerely,
*******************6183 ******************, ** 38135
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.