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Upright Fencing Inc. has 1 locations, listed below.

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    Business ProfileforUpright Fencing Inc.

    Fence Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    312 Scotts Chapel Road, Cumberland City, TN 37050
    BBB File Opened:
    3/22/2023

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    03/22/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On Feb. 14th, 2023 *********************** ************ owner of Upright Fencing and two employees were commissioned to install a barbed wire fence at my neighbors residence. I came home from work and noticed the fence post were installed in my yard and the barbed wire had not been installed yet. I rescheduled all my services for the 15th so I could wait for them to return, on Feb. 15th ***** and his two employees returned in the afternoon. I approached them prior to installation of the barbed wire, I explained the error. He was aware of the property marker pins, he decided NOT to run a stringline at the bottom near the ground from property pin to property pin and just wing it to save time. He told me this as we were discussing it away from his employees, but when we walked over near the employees and I advised him he would never get it right without a stringline, one of his employees belted out "We did run a stringline!!". I then told his employee it's a little late, ***** already told me he didn't run a string at the property line. ***** became irritable with me as if I did something wrong WOW, ***** asked me what I wanted him to do, I replied "I just want the fence out of my yard and off of my property". At the end of the day, the fence is still in my yard, it's March 20th. The homeowner Gage Sherlock *****************-648-8000, ************************ has been no help resolving the matter. I generously gave them two weeks to move the fence and was basically spit at and given a middle finger for the neighborly civilized attempt. The fence was not moved.BTW, The entire fence must be removed completely. According to ********* law + Montgomery County **. laws, the metal Tpost must point inwards and the barbed wire installed on the inside as to prevent animals from escaping. It's current installation method is a violation of law "intent to cause human harm" to deter trespassers. Also the top and bottom wires are not set to the correct heights as stated in county/state codes.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Christopher P

    1 star

    01/12/2024

    Gavin B***** signed a 10 year warranty to repair the fence he installed. Due to shoddy work the fence fell apart four months after he completed it. It took him four months to come out and make the repairs. The repairs are worse than the shoddy work he did in the first installation and now refuses to support the warranty he signed. Gavin B***** was give a ten item punch list after he claimed completion. ~90% of the repairs he made were shoddy at best and in no way reach USDA published standards. Bottom line he has no idea what he is doing and will not fix his mess. I tried to stop payment on the check but he cashed it as soon as he departed our farm.

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